Field Service Tech - Agriculture & Construction Equipment
About The Position
This role involves mobile repair and general maintenance for agriculture and construction equipment. Responsibilities include diagnosing and repairing equipment efficiently, utilizing electronic service tools, and continually improving technical and product knowledge through training. The position requires accuracy, thoroughness, and a commitment to quality, while observing all safety procedures. The Field Service Tech will also contribute to a positive team attitude, follow instructions, and uphold company values. This role requires the ability to lift up to 70 lbs and have good eyesight and normal hearing for diagnostics.
Requirements
- Must continually be able to lift and handle heavy loads up to 70 lbs.
- Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment.
- Drug Test and clean driving record required.
Nice To Haves
- Pay is based on experience - Level 1, Level 2, Level 3.
Responsibilities
- Perform mobile repairs and general maintenance for agriculture and construction equipment.
- Diagnose and repair equipment efficiently.
- Utilize electronic service tools provided by the dealer.
- Attend training provided by dealership/manufacturer to improve technical and product knowledge.
- Ensure accuracy and thoroughness in work, promoting quality.
- Monitor own work to ensure quality.
- Observe all safety and security procedures.
- Report potentially unsafe conditions.
- Use equipment and materials properly.
- Contribute to building a positive team attitude with other departments.
- Follow instructions and promptly respond to management direction.
- Work with integrity and uphold company values.
- Perform related responsibilities/accountabilities as required or directed.
- Perform mobile repairs within established time parameters with proper diagnosis.
- Maintain an orderly and clean company truck and assist in keeping the shop orderly and clean.
- Establish and maintain a positive working relationship with employees, vendors, and customers.
- Respond promptly to customer needs and manage difficult customer situations.
- Complete and submit work orders as directed.
- Study and review all relevant product repair updates.
- Report any faulty equipment or hazards to the service manager.
- Meet with supervisor to discuss weekly repair trends, comebacks, and service problems.
Benefits
- Truck with service body and equipment
- Company paid training programs for advancement
- Health and retirement plans
- Paid time off
- Paid Holidays
- Attendance bonus P.T.O. program
- Uniform Allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
