Field Service Tech 2

WesTech Engineering • South Salt Lake, UT

5d • Hybrid

About The Position

WesTech has an immediate opening for a Field Service Tech 2 who will visit various job sites within the United States and internationally to perform install, maintenance, and training activities. Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Requirements

• High School graduate or equivalent.
• 5-10 years of experience in related fields.
• Ability to resolve complex electric/motor/VFD troubleshooting.
• Knowledge and physical skill to use a wide variety of power tools used in metal fabrication (especially welding and cutting), hand-held tools, and diagnostic and measuring devices to inspect, build and repair equipment.
• Advanced experience in fabrication, welding and inspection
• Moderate process knowledge in application of chemistry, biology, or other related water treatment processes.
• Ability to read and understand engineering detail drawings.
• Excellent communication and customer service skills.
• Excellent grammar, writing and proofreading skills.
• Organizational and time management skills.
• Minimum of 21 years of age, valid driver's license and an acceptable Motor Vehicle Record
• Ability to travel to client sites.

Nice To Haves

• Two-year degree in a mechanical trade program, programming or electrical/journeyman, plumbing or related hands-on experience in these trades or skill sets.
• Moderate experience with servicing of equipment similar in nature to WesTech equipment.
• Experience in programming (PLC and HMI).
• Completion of a 10-hour OSHA construction.

Responsibilities

• Startup of various complex equipment, mechanical and control system troubleshooting and training of plant personnel with independent judgement and minimal help from office personnel.
• Support warranty repair and provide problem resolution with independent judgment and minimal help from office personnel.
• Reads and studies blueprints, schematics, manuals, and other specifications to determine installation procedures.
• May provide technical advisement for installation of equipment according to the manufacturer's specifications.
• Inspect the quality and proper assembly and function of the manufacturer’s equipment using checklists and independent judgment.
• Travel approximately 80% of the time, 90% being domestic, 10% being international, often occasionally on weekends and holidays.
• Advanced abilities to use electrical and hand tools.
• Increased ability to provide classroom training and some mentoring to operators and customers with mechanical, safety and maintenance recommendations of WesTech equipment and limited process knowledge for instruction.
• Safety-sensitive position and must comply with all safety regulations of the company, customer and OSHA. May be required by the customer to provide a negative drug test result before on-site entry.
• Other duties as assigned or requested.

Benefits

• Competitive salary and performance-based annual bonuses
• Dollar for dollar 401K match of 6%
• Flexible work hours, hybrid schedules with remote work options
• Comprehensive health and wellness benefits package
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
• PTO plan and Paid Holidays
• Tuition Reimbursement
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED