Field Service Team Leader
About The Position
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Requirements
- Proven experience in Operations Management, or related field preferred.
- Strong leadership and team-building skills.
- Excellent communication and problem-solving abilities.
- Proficient in Microsoft Office and operational software.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
- Valid driver’s license.
- Must be at least 21 years of age.
- Available to work mornings, nights and weekends.
- DOT Medical Certification
- A valid DOT Medical Card is required for driving commercial vehicles.
Responsibilities
- Manage daily operations, ensuring efficient and safe junk removal services.
- Lead, train, and motivate a team of drivers and crew members on client sites.
- Monitor and improve operational performance and customer satisfaction metrics.
- Manage inventory and equipment, ensuring maintenance and compliance.
- Foster a positive and inclusive team culture.
- Facilitation of quality field service
- Truck maintenance
- Damages and Complaints/Customer outreach
Benefits
- Profit share & performance incentives
- Overtime
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
