Field Service Team Leader, E&A

Wärtsilä•Houston, TX

9d•Hybrid

About The Position

Wartsila is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wartsila's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonized and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride? We are now looking for a Team Leader, Field Service (Electrical & Automation) in the US to join our team working for a better future. Team Leader, Field Service (Electrical & Automation) The Wärtsilä Energy Business – North Region team has a vacancy for a Team Leader, Field Service (E&A). As a Field Service Team Leader, you will be responsible for leading and developing the Field Service Team in the North Region, Energy Business in accordance with the strategy, action plan and business needs.

Requirements

A minimum of 3 years managerial or leadership experience
Understand of the Field Service process within power generation, energy, industrial, or electrical systems environments.
Experience supporting electrical troubleshooting, commissioning, maintenance, and root cause analysis activities in power plant or industrial settings.
Familiarity with automation and control systems, PLCs, HMI platforms, and plant monitoring systems is considered an asset.
Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility
High integrity
Passionate about people
Customer focus
Strong focus on quality and safety
Excellent communication skills (verbal and written) in languages needed to support the team
Good negotiating skills
Strong organizational skills
Team player mindset
Ability to lead persons of different cultural backgrounds
Good understand of profit and loss and cost to serve

Nice To Haves

Professional certifications or additional training in power generation systems, switchgear, protection systems, controls, or electrical commissioning are considered an advantage.

Responsibilities

Evaluate the Field Service demand during the year and define appropriate actions to address the need.
Drive the development of electrical competencies within the Field Service team, ensuring readiness to support troubleshooting, commissioning, maintenance, and modernization activities across power generation installations.
Ensure that the team is utilized effectively, having the right people in the right place at the right time.
Foster strategic relationships with institutes of learning to attract and develop talent.
Manage and maintain internal and external relationships, focused on achieving company targets.
Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service).
Contribute to the annual budget preparation, and service forecast evaluations.
Set the individual performance and development targets of your team.