Field Service Team Lead - Jacksonville, FL
About The Position
This is a leadership role that will oversee work distribution to all Service Center employees. In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
Requirements
- High School Diploma or GED
- Adapts to new technologies and comfortable with the Microsoft Office Suite of products
- Valid driver’s license and driving record that meets company standards and state requirements
- Ability to acquire and maintain a DOT physical card required
- Schedule flexibility/on-call
Nice To Haves
- Applicable technical or trade school training preferred
- 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
Responsibilities
- Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner.
- Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck.
- Lift and carry up to 65 pounds using appropriate processes and safety procedures.
- Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels.
- Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements.
- Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures.
- Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
- Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory.
Benefits
- Medical and dental coverage that start on day one
- Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
- Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
- 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
- Flexible Spending Accounts
- Educational assistance programs
- Paid holidays
- Paid time off ranging from 20 to 35 days based on length of service
- Family and medical leaves of absence
- Paid parental leave
- Commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- Childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
