Field Service Supervisor

Finning•Elkford, BC

10d•Onsite

About The Position

Join Finning and lead a high-performing team in delivering exceptional field service. This position offers opportunities to make a direct impact on safety, quality, and customer satisfaction, a collaborative environment with strong leadership support, career progression and professional development opportunities, and a competitive wage and comprehensive benefits package. Enjoy the beautiful Elk Valley providing opportunities to enjoy world class downhill skiing, snowboarding, snowmobiling, hunting, fishing, camping, hiking and much more!!! As a Field Service Supervisor, you’ll be ensuring safety compliance, mentoring technicians, and driving productivity. Your leadership will be key to maintaining operational excellence and fostering a culture of continuous improvement. This is a permanent, full-time role based out of our Elkford site supporting a new facility on EVR Property that will be to maintain a new fleet of 797's and the other CAT equipment on site.

Requirements

Minimum 2 years of experience leading teams.
Strong understanding of safety standards and Human Organization Performance safety model.
Financial acumen and strong business understanding.
Knowledge of the National Safety Code and contamination control.
Familiarity with Caterpillar product line and processes.

Nice To Haves

Journeyperson certification in a relevant trade is an asset.
Experience managing in a unionized environment is an asset.

Responsibilities

Champion a healthy and safe work environment by enforcing safety standards and procedures.
Conduct daily and scheduled review meetings (pre-job, mid-job, post-job).
Ensure compliance through proper truck inspections and documentation.
Perform in-person inspections to verify JHA controls are applied and updated.
Recruit, mentor, and develop staff, providing regular performance feedback.
Spend time in the field to monitor work scope and address technical issues promptly.
Manage the repair process, including tooling, warranty, and inspection findings.
Oversee technician productivity, allocate resources, and manage job progress.
Communicate job changes and updates to technicians during mid-job reviews.
Lead and participate in safety meetings.
Conduct pre-job and post-job reviews with technicians.
Monitor field operations and ensure compliance with safety and quality standards.
Provide coaching and mentorship to team members.
Track job progress and manage resource allocation.