Field Service Supervisor Job Details | C0001225248P

Metso Outotec • Mesa, AZ

42d • Onsite

About The Position

We are seeking a Field Service Supervisor to join our Field Services team. You will be responsible for the coordination and planning of activities related to the repair, maintenance and installation of mining process equipment, which requires significant experience as a millwright with a background in mechanical and maintenance work, as well as in-depth knowledge in mining equipment. In this position, you will report to one of the Field Service Managers in Mesa, Arizona. This position is located in Mesa, Arizona but, will require up to 85% of travel to customer sites and other internal Metso sites for training.

Requirements

• High school diploma
• 10+ years' experience as a Millwright/Mechanic in Field Service equipment repair, ideally on grinding mills, crushers, as well as other process machinery.
• 5+ years' experience as a supervisor or Project Manager.
• Must have extensive knowledge of mining process equipment such as crushers, conveyers, pumps, screens, mills, etc.
• Required proficiency in reading and comprehending technical drawings and basic prints to ensure work accuracy.
• Good verbal and written communication skills in English
• Knowledge of computer software including Microsoft Office (Word, Excel)
• Professionalism, positivity, and self-motivation are essential.
• Must have a talent for working with other people effectively, fellow employees, customers, contractors.
• Capability of making quick, accurate decisions relative to problem solution and problem liability.
• Are well organized and able to maintain accurate records and communicate accurate information through detailed technical reports.
• Mechanical knowledge and abilities a must.
• Capability to understand the various product applications marketed by Metso.
• Ability to read and interpret imperial and metric tape measurers, dial indicators, calipers, micrometers, and engineering and architectural drawings.

Responsibilities

• Supervise and direct on-site crews performing various tasks such as, but not limited to installation of new ring & pinion gears, mill components or complete mill change outs.
• Responsible for coordinating and scheduling work to be performed for the customer.
• Ensure that resources, materials etc. are available and scheduled to carry out the work.
• Work directly with the Safety Officer(s) and Crew Members to conduct work safely.
• Work directly with the Field Service Manager and Customer to conduct the work in the time allotted for each project and within budget.
• Notify the customer and Field Service Manager of potential increases in scope and price of projects as they are being processed.
• Responsible for checking and turning in daily timesheets to the Field Service Support personnel and client as required, managing daily safety documentation such as 'Toolbox Safety Meetings', turning in expenses weekly and at the end of each project as well as obtaining customer sign off on acceptance of work performed, gather, and turn in all job closing documentation.
• Manage company expense account for job/crew related items such as fuel, meals, consumables, and lodging.
• Other duties as assigned.

Benefits

• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees