Field Service Supervisor

Coke Florida Careers•St. Petersburg, FL

About The Position

As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching, and developing team, addressing issues, setting, and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.

Requirements

High School Diploma required
Two years supervisory experience
Ability to analyze and interpret spreadsheets/business data
Must be a positive people leader with a demonstrated ability to drive results cross functionally

Nice To Haves

Bachelor’s Degree preferred
Effective coaching/talent development
Outlook/Excel/SAP proficiency
5 years of experience in Equipment Service preferred
Excellent communication skills

Responsibilities

Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.
In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve
Provide leadership and guidance to the Field Service team
Accountable for delivering the Field Service vision and strategy
Drive employee engagement and organizational health
Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best
Complete employee documentation as needed
Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology)
Enhance customer relations