Field Service Supervisor

Inframark•Bradenton, FL

16h•Onsite

About The Position

The Field Service Supervisor is responsible for overseeing the daily operations of community common areas, ensuring cleanliness, maintenance, and resident satisfaction. This role involves a combination of hands-on tasks, administrative duties, and vendor management to maintain the aesthetic and functional quality of the community facilities.

Requirements

Ability to check the pool area to ensure the chair lift battery is fully charged.
Ability to pick up litter in the pool area, community center area, walkways, and tennis courts.
Ability to blow off the pool deck and all surrounding areas with the portable blower.
Ability to rearrange pool furniture to maintain order and neatness.
Ability to check restrooms for hand soap and toilet tissue and replenish as needed.
Ability to pick up any litter and empty wastebaskets in restrooms and the kitchen.
Ability to rearrange community center furniture and ensure the area is clean and tidy.
Ability to place a sign on the community center door stating you are in the field and will return in approximately two hours.
Ability to ensure the field office voicemail directs callers to the Field Supervisor’s District-issued cell phone for immediate attention.
Ability to lock and leave the community center.
Ability to conduct a complete tour of the community common areas, checking for landscaping issues such as dry or browning grass, potential irrigation problems, and general maintenance needs.
Ability to verify that irrigation operated correctly on Tuesday and Thursday mornings.
Ability to use a moisture meter to test questionable areas, flag them, and report issues to the landscaper.
Ability to look for fallen debris or overgrown shrubs and refer these issues to the landscaper.
Ability to move any fallen palm branches or large debris off walkways and place them aside for pickup.
Ability to pick up daily debris such as coffee cups, soda bottles, and dog waste bags from common areas and dispose of them properly.
Ability to inspect all four irrigation pump locations for leaks or other problems.
Ability to verify that circuit breakers are not tripped.
Ability to contact the vendor immediately if a problem is found.
Ability to check phone calls and emails and respond as appropriate.
Ability to perform other duties within the job description.
Ability to respond promptly to all valid complaints.
Ability to visit the premises and meet with the resident to discuss the issue when necessary.
Ability to provide an action plan detailing the status of all complaints.
Ability to personally verify that the issue has been corrected.
Ability to notify both the District Manager and the resident when the matter has been resolved.
Ability to check overall cleanliness, including restrooms.
Ability to replenish supplies as needed.
Ability to pick up trash and debris.
Ability to straighten pool furniture.
Ability to blow off pool deck, courts, pavilion, and walkways as needed.
Ability to check pool water for clarity and cleanliness.
Ability to verify heater settings (Pool: 82°F | Spa: 101°F).
Ability to inspect the golf cart for cleanliness and a full charge.
Ability to report pool/spa issues to the pool vendor.
Ability to report landscaping issues to the landscape vendor and follow up as necessary.
Ability to respond to residents’ needs and requests for assistance.
Ability to pick up trash and debris in CDD areas.
Ability to note any illegal dumping and report it to Manatee County Code Enforcement.
Ability to identify and report landscaping or irrigation issues in CDD areas to the landscape vendor.
Ability to check irrigation pumps for leaks or other issues.
Ability to investigate and photograph landscaping issues reported by residents.
Ability to maintain accurate records and organized files.
Ability to keep calendars and bulletin boards up to date.
Ability to issue and track amenity access FOBs.
Proficiency in using a PC for Microsoft Outlook, Word, Excel, PowerPoint, file searches, and specialized applications.
Ability to maintain accurate, real-time employee reporting on the laptop.
Ability to manage clubhouse rental contracts: Collect funds, maintain schedules and file, submit funds to accounting, and issue deposit refunds to renters.
Ability to receive invoices and forward them to the District Manager or upload to the designated dropbox.
Ability to engage and supervise all contractors and vendors, including oversight of activities and payments.
Ability to purchase and maintain appropriate supplies.

Nice To Haves

Experience with Microsoft Outlook, Word, Excel, PowerPoint.
Experience with file searches and specialized applications.

Responsibilities

Check pool area for chair lift battery charge and litter.
Clean and tidy pool area, community center, walkways, and tennis courts.
Replenish restroom supplies and empty wastebaskets.
Rearrange community center furniture and ensure the area is clean and tidy.
Conduct a complete tour of community common areas, checking for landscaping and irrigation issues.
Test questionable areas with a moisture meter and report irrigation problems.
Remove fallen debris from walkways.
Pick up daily debris from common areas and dispose of it properly.
Inspect irrigation pump locations for leaks and check circuit breakers.
Respond promptly to resident complaints, visit premises if necessary, and provide action plans.
Verify that issues have been corrected and notify the District Manager and resident upon resolution.
Check overall cleanliness of the community center, including restrooms, and replenish supplies.
Straighten pool furniture and blow off pool deck, courts, pavilion, and walkways.
Check pool water clarity and cleanliness, and verify heater settings.
Inspect the golf cart for cleanliness and a full charge.
Report pool/spa issues to the pool vendor.
Report landscaping issues to the landscape vendor and follow up.
Respond to residents’ needs and requests for assistance.
Pick up trash and debris in CDD areas and note illegal dumping.
Identify and report landscaping or irrigation issues in CDD areas.
Investigate and photograph landscaping issues reported by residents.
Maintain accurate records and organized files.
Keep calendars and bulletin boards up to date.
Issue and track amenity access FOBs.
Use a PC for Microsoft Outlook, Word, Excel, PowerPoint, file searches, and specialized applications.
Maintain accurate, real-time employee reporting on the laptop.
Manage clubhouse rental contracts, including collecting funds, maintaining schedules, and issuing refunds.
Receive invoices and forward them to the District Manager or upload to the designated dropbox.
Engage and supervise all contractors and vendors, including oversight of activities and payments.
Purchase and maintain appropriate supplies.