Field Service Supervisor

Rentokil Pest Control•Lansing, MI

1d•$58,500 - $76,000•Onsite

About The Position

Responsible for in-field training, coaching, supervision and monitoring of delivery of quality service to all customers by the company’s service professionals. We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Requirements

High school diploma or general education degree (GED)
1-2 years of industry experience required
Ability to read and interpret documents such as safety rules, operating and procedural manuals
Basic communication skills required
Ability to write routine reports
Effective coaching, teaching, mentoring skills
Knowledge of service protocols/application requirements for commercial pest and rodent management
Operates a commercial, company assigned vehicle in accordance with state laws and company safety standards at all times

Nice To Haves

2-year degree is preferred but not required
3+ years of industry experience preferred
advanced verbal communications skills preferred

Responsibilities

Directs, monitors and motivates service professionals to provide quality service to all customers.
Provides continuous, up-to-date in-field training and coaching to service professionals.
Inspects pest management work performed by service professionals to ensure compliance with company standards.
Conducts random quality audits of accounts in compliance with branch goals.
Takes responsibility of servicing pest routes when necessary.
Will be in the field with service professionals at the minimum of 90% of the time.