Field Service Superintendent - Energy Power Plant

WärtsiläQuito, BC
Remote

About The Position

Wärtsilä is seeking a Field Service Superintendent – Energy to join their team. This role is permanent and preferred to be remote/home-based in the United States. The Field Service Superintendent will lead and execute complex mechanical field service activities, including major repairs, overhauls, and troubleshooting of reciprocating internal combustion engines (RICE) and their auxiliary systems at customer power plants. The position requires acting as the senior technical authority on-site, taking ownership of mechanical execution, technical decision-making, and customer-facing discussions. Responsibilities also include supporting New Build and Commissioning teams, contributing to technical reporting and analysis, and ensuring work is delivered safely, efficiently, and to Wärtsilä quality standards. This position reports to the Field Service Coordinator – Energy.

Requirements

  • A safety-first mindset and strong commitment to QHSE standards.
  • BSc in Mechanical Engineering or a related engineering discipline.
  • Extensive experience in power generation field service, particularly with reciprocating engines.
  • Proven hands-on experience with engine overhauls and major mechanical repairs.
  • Strong troubleshooting and analytical skills in complex mechanical environments.
  • A systematic way of working with good organizational and documentation skills.
  • Strong communication skills and the ability to interact professionally with customers.
  • Good command of English, both oral and written.
  • Willingness to work overtime and travel extensively as required.

Nice To Haves

  • High integrity and accountability.
  • Strong customer focus and ownership mindset.
  • Proven leadership experience in the field (Superintendent, Senior Service Engineer, or similar).
  • Experience working with Wärtsilä engines or similar large-bore engine platforms.
  • Ability to lead and influence individuals from different cultural and professional backgrounds.
  • Strong organizational and prioritization skills.
  • A team-player mindset with the confidence to work independently in remote environments.

Responsibilities

  • Lead and execute major mechanical overhauls, including full engine disassembly, inspection, repair, and reassembly of 4‑stroke reciprocating engines and auxiliary equipment.
  • Perform complex and advanced troubleshooting of mechanical and operational issues at customer power plants, identifying root causes and implementing corrective actions.
  • Act as Superintendent for complex service projects, leading on-site execution and coordinating Service Engineers, Technicians, and other field resources.
  • Serve as the main technical point of contact for customers during service execution, leading technical discussions and managing expectations.
  • Prepare detailed Service Work Reports, including findings, analysis, conclusions, and technical recommendations.
  • Provide internal and external progress updates on assigned work and follow up on work order status.
  • Support New Build and Commissioning activities as required, ensuring smooth transition from installation to operation.
  • Ensure all work is executed in compliance with Wärtsilä Quality, Health, Safety, and Environmental (QHSE) guidelines and customer site procedures.
  • Proactively identify improvement opportunities and apply best practices to enhance service execution.
  • Build and maintain strong relationships with internal and external stakeholders.
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