Field Service Specialist
About The Position
Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties.Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology. Specializes in repair and maintenance of general imaging equipment Manages all work order record keeping Assists in cost-effective ordering of parts and supplies Provides rotating on-call coverage and performs general biomedical duties Offers input on new service opportunities Stays current on technology, medical advances, and regulatory standards The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Requirements
- Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, upon hire or Technical School graduate of technical program,, upon hire or training validated through training certificates, upon hire or equivalent experience.
- Minimum of 2 years’ experience servicing technical equipment, upon hire.
- Valid Driver's License.
- Participation in a rotational on-call schedule, including nights, weekends, and holidays.
- Availability to respond to urgent service needs outside of regular business hours.
- Willingness to return to the facility on short notice.
Nice To Haves
- Advanced technical expertise.
- Strong leadership skills.
- Exceptional problem-solving abilities.
- Proactive approach to cost reduction/training.
- Commitment to precise, operational healthcare technology.
Responsibilities
- Provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment.
- Primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials).
- Lead within Clinical Engineering, assisting FSS with imaging equipment repair.
- Manage service emergencies and communications with stakeholders.
- Order parts and supplies.
- Provide Account Manager coverage.
- Identify new service opportunities.
- Analyze cost histories for expense reduction.
- Support general biomedical equipment as needed.
- Manage all work order record keeping.
- Provide rotating on-call coverage.
- Stay current on technology, medical advances, and regulatory standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
