Field Service Specialist

CommonSpirit Health•Chandler, AZ

23h

About The Position

The Field Service Specialist provides specialized repair and maintenance services for diagnostic imaging and biomedical equipment, building on Field Service Specialist I duties. The role primarily repairs and maintains intermediate imaging equipment, including DR, basic CT/CT Sim, oncology, and vascular/specials equipment, and supports efforts to reduce reliance on service contracts through in-house training and expertise. The specialist performs repair and maintenance on high-tech imaging equipment—including Cath Lab, MRI, advanced CT scanners, and PET units—more than 75% of the time. As a leader in Clinical Engineering, the specialist provides oversight and assistance to Field Service Specialists to support efficient, cost-effective imaging equipment service. The role handles service emergencies and communications with vendors, departments, and the Clinical Engineering Manager; assists with ordering parts and supplies; and can provide coverage and support for the CE Manager during the manager’s absence. Additional duties described include Account Manager coverage, identifying service opportunities, reviewing cost histories for expense reduction, and supporting general biomedical equipment as needed.

Requirements

Associate degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; graduation from a technical program; equivalent training validated through training certificates; or equivalent experience.
At least seven years of experience servicing medical imaging equipment, such as general X-ray equipment, including radiology rooms, portables, and C-arms.
Arizona driver’s license.
DMV Moving Violations Report.

Nice To Haves

Certified Radiology Equipment Specialist.

Responsibilities

Repair and maintain intermediate diagnostic imaging equipment, including DR, basic CT/CT Sim, oncology, and vascular/specials equipment.
Repair and maintain high-tech imaging equipment, including Cath Lab, MRI, advanced CT scanners, and PET units, more than 75% of the time.
Provide leadership, oversight, and assistance to Field Service Specialists in the Clinical Engineering department.
Handle service emergencies and communicate with vendors, departments, and the Clinical Engineering Manager.
Assist with ordering parts and supplies needed to service diagnostic imaging and biomedical equipment.
Provide coverage and support for the Clinical Engineering Manager during the manager’s absence.
Provide Account Manager coverage.
Identify new service opportunities and analyze cost histories to help reduce expenses.
Support general biomedical equipment servicing as needed.
Use training and technical expertise to reduce dependence on service contracts.