Field Service Specialist III
About The Position
As a Field Service Specialist, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties. Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed. Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology. Specializes in "High Tech" imaging equipment repair and maintenance (75%+ of time) Significantly reduces contract dependency for high-tech through advanced training Leads CE team, provides oversight and assistance to FSS roles Manages service emergencies, communications, and orders parts/supplies Provides CE Manager coverage, offers service opportunity input, and analyzes service costs Stays current on technology, medical advances, and regulatory standards The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Requirements
- Associates Degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or related training validated through training certificates or Equivalent experience, upon hire.
- A minimum of seven years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms).
- Valid Driver's License.
Nice To Haves
- Certified Radiology Equipment Specialists, upon hire.
Responsibilities
- Provide specialized repair and maintenance services for diagnostic imaging and biomedical equipment.
- Primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials).
- Lead within Clinical Engineering, assisting FSS with imaging equipment repair.
- Manage service emergencies and communications with stakeholders.
- Order parts and supplies.
- Provide Account Manager coverage.
- Identify new service opportunities.
- Analyze cost histories for expense reduction.
- Support general biomedical equipment as needed.
- Stay current on technology, medical advances, and regulatory standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
