Field Service Site Supervisor

EOS•NJ Remote, FL

6d•Hybrid

About The Position

As Eos Field Service Site Supervisor, you will play a vital role for Eos’ success of our field service execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos’ Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks.

Requirements

Ability to work independently as well as leading a team, proactively with no supervision.
Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements.
Ability to effectively communicate challenges in a forthright and accurate manner.
Ability to effectively manage a small to large team of FSE’s/FST’s
Excellent Computer skills: Windows, Office, PLC and Networking knowledge
Excellent knowledge of AC/DC Electrical systems and controls.
Excellent use of electrical voltage meters and electrical testing equipment
Expert knowledge of mechanical and electrical schematics
Excellent communication skills
Ability to work productively with other departments.
Attention to detail and high level of accuracy.
Excellent knowledge of troubleshooting electrical systems
Constant attention to safety and quality
Associate's degree or equivalent experience in a technical field of study required.
7 years' experience in energy storage service and operations required.

Nice To Haves

Bachelor's degree preferred.
Medium Voltage/ Substation experience is a plus
Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos)
Certification in Construction Safety (OSHA-10) (can be acquired through Eos)

Responsibilities

Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team.
Organize and oversee the day-to-day workflow operations.
Support material management activities for all site activities.
Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements.
Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams.
On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems
When required, independently commission and operate Eos energy systems, locally or remote
Mentor field service engineers (FSE) in operating and commissioning Eos energy systems. Mentor field service technicians (FST) in troubleshooting and operating field equipment
Assist in creating or revising system, customer-facing, and internal commissioning documentation
Support Product Engineering for testing of the complete system, including BMS interface.
Evaluate battery performance, including testing of Eos energy systems.
Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately.
Write reports, record customers’ concerns regarding the functionality and performance of their system and interact directly with the customer.
Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos
Maintain a working knowledge of the NEC (National Electric Code)
Other duties, responsibilities, and activities may change or be assigned at Eos’s discretion.
Site Supervisor may have extended working hours depending on project needs for planning and coordination.