Field Service Representative - Industrial Water Treatment

Veolia Environnement SA•Decatur, IL

1d•$30 - $37•Onsite

About The Position

Veolia is seeking an experienced Field Service Representative (FSR) to deliver exceptional on-site technical service as the primary technical liaison between Veolia and its industrial customers. The FSR will work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

Requirements

A high school diploma or GED is required.
2-5 years of experience in instrumentation and electronics, plant operations/maintenance, or equivalent technical training
A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
Strong troubleshooting abilities for electrical and mechanical systems
Excellent communication and customer service skills
Self-motivated with ability to work independently and manage multiple priorities
Safety-minded approach with ability to work in various industrial environments
Physical ability to lift up to 50 lbs and perform precision work
Computer proficiency and mathematical skills for technical analysis
Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

Nice To Haves

Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred
Familiarity with water treatment processes and industrial equipment preferred

Responsibilities

Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)
Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery