Field Service Representative - Central & Southwest FL
About The Position
McKesson is seeking a dedicated and dynamic Field Service Representative (FSR) to join their team, ideally based in Tampa. This pivotal role will cover the Central and Southwest coastline of the state including Tampa, Lakeland, Fort Myers and Naples. The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering, support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities. This role is designed for professionals in the earlier stages of their sales, customer relationship, or healthcare services career who are looking to develop their skills in a field-based environment. We are seeking candidates with approximately 2-5 years of relevant experience who are eager to build customer relationships, learn the healthcare industry, and grow their careers with McKesson.
Requirements
- 2+ years of relevant experience
- Valid Driver's License: 7-year motor vehicle record check completed during pre-employment
- Relationship-building skills with the ability to establish trust and credibility with customers.
- Strong verbal communication and active listening skills.
- Consultative approach to influencing customer behaviors and business outcomes.
- Self-motivated with the ability to work independently and manage a territory effectively.
- Customer-focused problem-solving and decision-making abilities.
- Adaptable and comfortable working in a dynamic, fast-paced environment.
- Professional and approachable presence when interacting with customers and internal stakeholders.
- Ability to learn and understand healthcare products, technologies, and customer ordering systems.
- Strong organizational and time management skills.
- Detail-oriented with a commitment to accuracy and follow-through.
- Demonstrated curiosity and eagerness to learn.
- Ability to collaborate effectively with cross-functional teams.
- Comfortable with regular travel throughout an assigned territory.
- Must be authorized to work in the US. Sponsorship is not available for this position
Nice To Haves
- Willingness to relocate for future career growth is a plus.
Responsibilities
- Execute sales calls on group customer locations as directed by National Accounts team.
- Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
- Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
- Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
- For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
- Determine any customer satisfaction gaps at customer locations and resell value prop as needed
- Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)
Benefits
- Base salary of $62,000 to $65,000 annually
- Target sales incentive opportunity of $12,000 annually, paid on a quarterly basis
- Participation in McKesson's vehicle program, including either a monthly automobile allowance of $668 or a company-provided vehicle with fuel card
- Comprehensive benefits package and opportunities for career advancement within McKesson
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
