Field Service Representative
About The Position
Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: Deliver expert service and support for cooling tower cleaning and water disinfection Provide technical support and escalate complex challenges as needed Build strong relationships with customers and promote best practices Ensure full compliance with safety policies and procedures Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans Provide technical support to customers; identifying and resolving customer pain points, escalating as required Position Details: This position will be based in Lexington, KY The territory for this position covers a 100 mile radius Targeted accounts are within the manufacturing industries Up to 25% overnight travel What’s Unique About This Role: You’ll work in a dynamic, hands-on environment with autonomy and support You’ll help customers meet sustainability goals while protecting their critical assets You’ll gain access to industry-leading training and development programs
Requirements
- High school diploma or equivalent
- 3 years of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
- No immigration sponsorship available for this position
Nice To Haves
- Associate’s degree or trade school certification
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry
- Familiarity with boilers, cooling towers, and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Responsibilities
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Benefits
- Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
