Field Service Representative

Hitachi•Hamilton, ON

5d•CA$75,000 - CA$120,000•Remote

About The Position

The Opportunity Reporting to the Service Manager, in this role you will plan and execute, with minimal professional guidance, complex technical field assignments involving the installation, modification, overhaul, troubleshooting, test, inspection, repair of High Voltage Circuit Breakers and other High Voltage equipment up to 800kV. Coordinate work with other groups to ensure meeting commitments typically on remotely operated maintenance and testing equipment.

Requirements

Strong mechanical and electrical skills.
Trade education and experience in Industrial Mechanic and Electrical fields.
5+ years in technical field service work.
Experience with high voltage equipment up to 800kV.
Proficient in electrical testing and circuit breaker maintenance.
Background in working with Power Utilities.
Experience in coordinating and leading electrical projects.
Proficient in MS Office and test equipment software.
Valid driver’s license.
Work authorization that would permit them to work for Hitachi Energy in Canada.
Willingness to travel (80%).

Nice To Haves

A degree in electrical or mechanical engineering is a plus.

Responsibilities

Execute intricate field assignments involving high voltage equipment up to 800kV.
Provide exceptional services in installation, maintenance, repairs, and upgrades, both remotely and on-site.
Anticipate and exceed customer expectations with your proactive approach.
Identify and resolve electrical or mechanical issues independently.
Spot and develop new sales and business opportunities.
Suggest product and process enhancements to boost operations and customer satisfaction.
Manage field service projects, providing direction and insightful analysis.
Work flexible schedules in diverse environments.
Assemble and operate advanced field service test equipment.
Conduct tests, compile data, and resolve operational issues.
Ensure compliance with applicable external and internal regulations, procedures, and guidelines.