Field Service Representative (Technologist / Technician)
About The Position
The Field Service Representative is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from Field Service Representatives and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.
Requirements
- Diploma or Degree in Electrical field from an accredited institution/ or Red Seal Interprovincial Journeyman Electrician Certification/Ticket
- Minimum of five (5) year of experience evaluating and servicing electrical distribution or control systems
- No relocation assistance is provided.
- This Kamloops-based role requires business travel to customer sites, occasional overnight travel, and travel to the United States for training on safety and Eaton products.
- Driver’s licence is required
- Must be legally authorized to work in Canada without company sponsorship currenlty or in the future.
Nice To Haves
- Experience in protective relays preferred.
- Experience in performing power quality measurements, troubleshooting, and analysis preferred.
- Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
Responsibilities
- Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
- Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
- Deliver technical solutions to customers.
- Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
- Mentor less experienced technicians.
- Provide technical training.
- Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
