Field Service Representative / Telecommunications Technician

Pencor Services•Palmerton, PA

2d•Onsite

About The Position

Field Service Representatives (FSRs) are Telecommunication Technicians involved in the construction and installation of various telco-based services to customers. They install, maintain, test, repair, and/or replace telephone cable transmission and distribution systems and associated hardware, including equipment in homes and commercial buildings. The role involves working with analog and digital telephone signals, High-Speed Internet connections, and Digital telephone via coax cable. Physical labor such as loading/unloading equipment and general maintenance is also required. The ideal candidate will adapt to new technologies and work outdoors in all weather conditions, at any time of day or night.

Requirements

Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Strong background in personal computers and Microsoft Windows
Strong background in electronics
Knowledge of building structures
Knowledge of commercial phone Systems
Customer Relations Skills
Computer Skills
Communication Skills – oral and written
Organization and time management Skills
Ability to troubleshoot Voice services, DSL services and T-1 services
Ability to run jumper wiring, splice telephone cable, Aerial and Underground
Ability to pull trunk and feeder into open trenches
Ability to climb and work aloft on poles, ladders, or other support structures
Ability to work effectively individually (without immediate supervision present), and function as a team player to complete larger projects
Ability to perform tasks and adhere to company policies and procedures
Ability to work well with hand tools
Ability to lift and carry 68 pounds

Nice To Haves

Associates degree in related technical field or equivalent work experience

Responsibilities

Install, maintain, test, repair, and/or replace telephone cable transmission and distribution systems and associated hardware.
Install equipment in homes and commercial buildings.
Work with analog and digital telephone signals, High-Speed Internet connections, and Digital telephone via coax cable.
Perform physical labor, such as loading and unloading equipment.
Perform general maintenance in and around the local office.
Learn and adapt to new and emerging technologies.
Work outside in all weather conditions, any time of the day or night.
Run jumper wiring.
Splice telephone cable (Aerial and Underground).
Pull trunk and feeder into open trenches.
Climb and work aloft on poles, ladders, or other support structures.
Work effectively individually and as a team player.
Adhere to company policies and procedures.
Work with hand tools.
Install and service Cable plant provided by BRC.
Perform other assigned tasks (e.g., Boro street lights, holiday lights or flags).