Field Service Representative - Instrumentation & Controls (Syracuse, NY)
About The Position
TransCanada Turbines (TCT) is seeking an experienced Field Service Representative - Instrumentation & Controls to join their Field Service team in Syracuse. This role reports to the Regional Branch Manager and involves assisting with field service and shop activities related to industrial gas turbine control systems, instrumentation, and ancillary equipment. The position offers hands-on support for maintenance, inspections, troubleshooting, repairs, installations, and commissioning, with opportunities for technical skill development under senior guidance. TCT is the sole authorized service provider for Siemens Energy and GE aeroderivative industrial gas turbines, serving an international client base and valuing the quality and flexibility of its people.
Requirements
- Technical diploma, trade certification, military technical training, or equivalent combination of education and experience.
- 2-5 years of experience in industrial maintenance, instrumentation, controls, electrical systems, mechanical maintenance, or field service.
- Willingness to travel throughout the United States and internationally when required.
- Willingness to work overtime and flexible schedules during outages and customer emergencies.
- Basic understanding of electrical and instrumentation principles.
- Ability to safely use hand tools, power tools, testing equipment, and calibration instruments.
- Ability to read and interpret wiring diagrams, schematics, and technical manuals.
- Basic computer skills include Microsoft Outlook, Word, and Excel.
- Strong willingness to learn industrial gas turbine systems and control systems.
- Good interpersonal and communication skills.
- Ability to work effectively as part of a team in shop and field environments.
- Ability to work safely in industrial settings, including climbing ladders, working at heights, and lifting equipment within established safety guidelines.
- Valid driver's license and ability to obtain a passport for travel if required.
Nice To Haves
- Previous experience with power generation, rotating equipment, industrial controls, or process equipment would be considered an asset.
Responsibilities
- Assist senior technicians and field service representatives with field maintenance, inspections, repairs, and installation activities.
- Support maintenance activities on gas turbine instrumentation, electrical systems, control systems, and associated equipment.
- Perform routine inspections, testing, and basic calibration of instrumentation devices.
- Assist with troubleshooting of electrical, instrumentation, and control system issues using established procedures.
- Support commissioning and startup activities under supervision.
- Complete service reports, work orders, and other required documentation accurately and on time.
- Maintain tools, test equipment, and company assets in a clean and serviceable condition.
- Follow all company safety policies, procedures, and customer site requirements.
- Participate in shop activities including equipment preparation, repairs, and testing when not assigned to field work.
- Work effectively with team members to ensure customer requirements are met safely and efficiently.
- Participate in training and skill development programs to expand technical knowledge and field service capabilities.
- Report unsafe conditions, equipment deficiencies, and quality concerns to supervision.
- Travel to customer sites as required.
- Perform other duties as assigned by the Branch Manager.
Benefits
- Competitive compensation package
- Shared cost extended health and dental benefit plan
- Company paid RRSP contributions – no match required
- Annual bonus
- Three (3) Weeks’ Paid Vacation (Prorated in first year)
- Employee Assistance Program
- Free parking
- Culture that values trust, open communication, safety, integrity, and accountability
- Opportunity to gain hands-on experience in a locally operated business with a global reach
- Climate controlled facility and a clean working shop, focused on safety
- Emphasis on employee training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
