Field Service Representative - Texas

Faith Technologies • Waco, TX

1d

About The Position

The Field Service Representative I performs basic equipment installation and assists with routine inspections and testing under supervision. The role learns to identify simple issues and carry out standard repairs or adjustments while building troubleshooting skills. The representative supports small projects, basic electrical system audits, service documentation, customer communications, and responsive customer service. The position requires 50%–100% travel and a flexible schedule. Regular hours are between 6 a.m. and 6 p.m., Monday through Friday, though schedules may vary and include nights, weekends, and holidays.

Requirements

• High school diploma or GED.
• Successful completion of ICIAN FSR training.
• Specialized technical training.
• Demonstrated proficiency with Microsoft and strong capability with general computer software tools.
• Ability to travel 50%–100%.
• Ability to work a flexible schedule, including potential nights, weekends, and holidays.

Responsibilities

• Assist with small project execution under supervision, including modernization and upgrades.
• Begin interpreting blueprints and service documentation with guidance.
• Support basic electrical system audits.
• Accurately document site information and prepare initial technical reports.
• Communicate with customer coordinators as needed for clarity.
• Follow safety procedures and maintain a clean job site, tools, and vehicles.
• Provide accurate daily time and expense records.
• Properly handle defective parts for return or disposal.
• Deliver responsive customer service in support roles.
• Gain supervised exposure to serviceable equipment.
• Perform routine inspections and basic testing using standard procedures.
• Support troubleshooting efforts for common equipment faults.
• Follow documented guidelines for repairs and adjustments.
• Maintain detailed service records and observe safety standards.
• Learn and follow company procedures for customer interaction.
• Perform other related duties as required and assigned.

Benefits

• Career development and continued education programs.
• Competitive, merit-based compensation.
• Career path development.
• Flexible and robust benefits package for regular/full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED