Field Service Representative I — St Louis, Mo

SOLVENTUM•St. Louis, MO

21h•$43,920 - $60,390•Onsite

About The Position

The Field Service Representative I serves healthcare clients by delivering, picking up, and maintaining medical device equipment, while building and maintaining strong customer relationships. The role supports patients and hospital staff, prepares equipment and related supplies and documentation for delivery, and helps maintain inventory of products, parts, disposables, and supplies. Work also includes cleaning, disinfecting, processing, and quality control of equipment, general facility housekeeping, and loading and unloading equipment in company vehicles. The position is onsite in St. Louis, Missouri, may involve up to 10% domestic travel, and requires attendance at training and other business functions that may require commercial air travel. Driving a company vehicle is required, subject to pre-employment and ongoing motor vehicle history review. The role may require entry into healthcare or other third-party facilities, which may impose additional prerequisites such as credentials, vaccinations, or licenses. The posting states that employees in this position must be fully vaccinated against COVID-19 at least two weeks before their start date.

Requirements

High school diploma/GED or higher.
At least one year of customer-facing experience in a private, public, government, or military environment.
Current, valid driver's license.
Legally authorized to work in the country of employment without sponsorship for employment visa status.
Fully vaccinated against COVID-19 at least two weeks before the start date.
Meet prerequisites to enter healthcare or other third-party facilities, where applicable.

Nice To Haves

Associate degree or higher.
Ability to work a non-traditional schedule that may include extended hours, evenings, weekends, and on-call duties.
Ability to meet the position’s physical requirements through fitness testing as required by the Job Safety Analysis.

Responsibilities

Provide customer service and customer-centric solutions to patients and hospital staff.
Prepare medical device equipment by cleaning and disinfecting it, and prepare disposables and documentation for delivery.
Track inventory of assets, parts, disposables, and supplies, and locate missing or misplaced equipment as needed.
Deliver, pick up, and maintain medical device equipment.
Clean, process, and perform quality control on medical device equipment.
Maintain general housekeeping of the facility.
Load and unload medical equipment from company vehicles.
Attend training and scheduled business functions, including those requiring commercial air travel.
Comply with corporate policies, procedures, and security standards while performing assigned duties.