Field Service Representative I - St Louis, MO

SOLVENTUM•St. Louis, MO

9d•$43,920 - $60,390•Onsite

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Requirements

High School Diploma/GED
One (1) year of customer-facing experience in a private, public, government, or military environment
Ability to work a non-traditional schedule, including extended hours, evenings, weekends, and on-call duties
Ability to meet the physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
Current, valid Driver’s License
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Associate degree or higher from an accredited institution
Strong customer service skills
Adaptability
Time management skills
Ability to work independently

Responsibilities

Serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment.
Interfacing with Solventum customers daily and responsible for building, cultivating and maintaining superior customer relationships.
Performing and assisting in maintaining inventory of products, parts, disposables, and supplies.
Cleaning, processing and quality control of medical device equipment.
General housekeeping of facility.
Loading and unloading of equipment in company vehicles.
Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
Tracking inventory control on assets, parts, disposables, and supplies.
Locating missing and misplaced equipment as needed.
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel.
Complying with corporate policies, procedures and security standards while performing assigned duties.