Field Service Repair Technician

STERIS Instrument Management Services, Inc.New York, NY
$26 - $27Hybrid

About The Position

When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment for our Customer hospitals. You will do this work both in our Washington Heights repair lab location and in a field service capacity (with other technicians, on a mobile repair box truck). Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. Note about location/commute: On both lab days and field service days, your commute will be the same: workdays will start and end at our Washington Heights repair lab. All driving time on the company repair truck is on the clock/paid work time.

Requirements

  • Must be based out of New York.
  • Must have a valid driver's license and a clean driving record (7-year driving record check will be conducted).

Nice To Haves

  • Previous instrument repair experience is not required.

Responsibilities

  • Perform surgical instrument inspection, repair, and refurbishment for our Customer hospitals.
  • Conduct repairs both in the Washington Heights repair lab and in a field service capacity using a mobile repair box truck.
  • Deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
  • Travel occasionally by driving a company vehicle.

Benefits

  • Comprehensive and competitive benefits portfolio
  • Eligible for bonus participation
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