Field Service Professional - Wichita Falls, TX

NRG•Wichita Falls, TX
•Remote

About The Position

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint, named one of Forbes’ World’s 50 Most Innovative Companies, is looking for Field Service Technicians to join our nationally recognized team.

Requirements

  • A valid driver’s license and a satisfactory driving record.
  • Ability to successfully pass post-offer background screening and licensing requirements in accordance with applicable laws.

Nice To Haves

  • Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales is a strong advantage.
  • Ability to act with integrity while building rapport and trust with diverse customers.
  • Experience in cable or satellite installation, pest control, construction, or solar industries is helpful but not required.

Responsibilities

  • Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
  • Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
  • Training homeowners on how to use their new system to help protect their families.
  • Benefiting from consistent coaching and leadership training to advance within our national organization.
  • Conducting a safety assessment at every home to help ensure a safe environment for both employees and customers.

Benefits

  • Competitive hourly base pay plus uncapped commission and performance incentives.
  • Virtual and on-the-job training, as well as ongoing coaching and support from leaders and teammates who care about your success.
  • Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments-you clock in from your driveway.
  • Four-day work weeks (4/10 schedule, including Saturdays) to give you more time for what matters.
  • We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
  • Ten paid holidays
  • Two weeks of paid time off
  • 401(k) with 6% company match
  • An Employee Stock Purchase Program
  • Employee pricing on Smart Home equipment.
  • Opportunity to earn a yearly company-paid incentive trip for you and one guest.
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