Field Service Professional - Ardmore, OK

NRG•Ardmore, OK

About The Position

Vivint Smart Home, an NRG-owned company, is hiring a Field Service Professional to install, service, and troubleshoot smart home technology while identifying opportunities to recommend and sell upgrades and service enhancements. The role combines technical work with consultative sales and customer education. The Field Service Professional is the customer-facing smart home expert, helping homeowners use their systems and protect their families. The position includes paid virtual and on-the-job training, ongoing coaching, and opportunities for career development. It follows a four-day, 4/10 workweek that includes Saturdays. Employees receive a take-home company vehicle and gas card for work use, and paid drive time to and from appointments. The company provides the tools, cell phone, tablet, and paid licensing required for the role.

Requirements

Valid driver’s license and satisfactory driving record.
Ability to pass post-offer background screening and licensing requirements in accordance with applicable laws.
Ability to build rapport and trust with diverse customers while acting with integrity.
Ability to safely perform the physical and environmental duties described, with or without reasonable accommodation.

Nice To Haves

Experience in retail, business-to-consumer sales, insurance, or service-based sales.
Experience in cable or satellite installation, pest control, construction, or solar industries; helpful but not required.

Responsibilities

Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customers’ homes and recommend and sell equipment upgrades or service enhancements on-site.
Train homeowners to use their new smart home systems.
Conduct a safety assessment at every home to help ensure a safe environment for employees and customers.
Operate a company vehicle for work.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Comprehensive paid virtual and on-the-job training, with ongoing coaching and support.
Take-home company vehicle and gas card for work use.
Paid drive time to and from appointments.
Four-day workweeks on a 4/10 schedule.
Tools, cell phone, tablet, and paid licensing required for job duties.
Ten paid holidays and two weeks of paid time off.
401(k) with a 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for the employee and one guest.