Field Service Professional - Silver Spring, MD
About The Position
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbes’ World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team.
Requirements
- A valid driver’s license and a good driving record.
- Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
Nice To Haves
- Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
- Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Responsibilities
- Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
- Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Training homeowners on how to use their new system to protect their families.
- Benefiting from consistent coaching and leadership training to move up within our national organization.
- Conducting a safety analysis of every home to ensure a safe workplace for the technician and the customers.
Benefits
- Competitive hourly base pay + uncapped commission and performance incentives.
- Virtual & on-the-job training, as well as ongoing coaching & support.
- Take-home company vehicle and gas card for work use.
- Paid drive time to and from appointments.
- 4-day work weeks (4/10 schedule, includes Saturdays).
- All tools, a cell phone, a tablet, and paid licensing required for job duties.
- 10 paid holidays.
- 2 weeks PTO.
- 401(k) with 6% match.
- Employee Stock Purchase Program.
- Employee pricing on Smart Home equipment.
- Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
- Medical, vision, dental, 401K, and flexible spending accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
