Field Service Professional - Perrysburg, OH

NRG•Perrysburg, OH

1d•$23 - $25

About The Position

The Field Service Professional installs, services, and troubleshoots Vivint smart home technology, including security cameras, smart locks, and home automation systems. The role also involves evaluating customers’ homes and recommending and selling equipment upgrades or service enhancements on-site, then educating homeowners on using their systems. Technicians receive paid virtual and on-the-job training, ongoing coaching, and leadership development. The schedule is four 10-hour days per week, including Saturdays. Employees receive a take-home company vehicle and gas card for work use, and paid drive time to and from appointments. The role requires work at customer homes, including outdoors and in attics, and prioritizes safety through an assessment at every home.

Requirements

Valid driver’s license and satisfactory driving record.
Ability to pass post-offer background screening and meet licensing requirements in accordance with applicable laws.
Ability to safely perform the listed physical job functions, with or without reasonable accommodation.
Ability to build rapport and trust with diverse customers and act with integrity.
Sales experience in retail, business-to-consumer sales, insurance, or service-based sales is an advantage.

Nice To Haves

Experience in cable or satellite installation, pest control, construction, or solar industries.

Responsibilities

Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customer homes and recommend and sell equipment upgrades or service enhancements on-site.
Train homeowners to use their new systems.
Conduct a safety assessment at every home to help ensure a safe environment for employees and customers.
Operate a company vehicle for appointments.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Comprehensive paid virtual and on-the-job training, ongoing coaching, and support.
Take-home company vehicle and gas card for work use; paid drive time to and from appointments.
Four-day work weeks on a 4/10 schedule, including Saturdays.
Tools, cell phone, tablet, and paid licensing required for job duties.
Ten paid holidays and two weeks of paid time off.
401(k) with 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for the employee and one guest.
Potential eligibility for medical, vision, dental, and flexible spending account benefits.
Potential annual bonus, short- and long-term incentives, and program-specific awards.