Field Service Power Generation Technician - Level I
About The Position
We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in El Paso, TX. In this role, you will make an impact by completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction. You will engage with customers in a courteous and professional manner, apply the use of specialized tools and follow documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. You will also complete required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens, and complete training in line with skill and business requirements. Adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reporting any issues/incidents to their supervisor is also a key part of this role.
Requirements
- Minimal direction required for completing preventative maintenance and/or basic repair activities on generators or components at the customer site.
- Courteous and professional customer engagement.
- Ability to use specialized tools and follow documented procedures and policies to diagnose and complete basic repairs.
- Proficiency in preparing required parts and tools.
- Ability to complete required documentation (service worksheets, timesheets, warranty claims via handwritten forms or business system input screens).
- Willingness to complete training in line with skill and business requirements.
- Adherence to all relevant Health, Safety & Environmental policies, procedures and legislation.
- Ability to report any issues/incidents to their supervisor.
- Ability to escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Ability to perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
- Ability to maintain service vehicle and tools for cleanliness and proper operation.
Responsibilities
- Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
- Engaging with customers in a courteous and professional manner.
- Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
- Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
- Completing training in line with skill and business requirements.
- Adhering to all relevant Health, Safety & Environmental policies, procedures and legislation and reporting any issues / incidents to their supervisor.
- Ensures prompt and efficient attention to customer needs.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation.
Benefits
- Sign on Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
