Field Service Office Coordinator

Enovis•Centennial, CO

1d•Onsite

About The Position

This position will be responsible for administrative/clerical tasks supporting Enovis’ Revenue Cycle Management (RCM) Team (e.g., preparing, indexing, and cataloging documents), and other day-to-day tasks required to ensure the office is operational, organized, and running smoothly, in addition to providing in-office patient care and proper fitting and education of all Company products.

Requirements

A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
Minimum of 2 years of experience in insurance reimbursement/DME medical billing requirements.
Associate degree from two-year college or technical school.
Proficiency in Microsoft Office applications and Adobe.

Nice To Haves

Bachelor’s Degree in a related field.
Demonstrated patient care experience.
Working knowledge of Durable Medical Equipment (DME) and orthotic products.
Previous experience with inventory management programs and/or EMRs.
Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Responsibilities

Manages faxes and FedEx deliveries and shipments; works with third-party vendors to ensure office is operational; collects mail, scans content and disseminates to the appropriate department; responsible for light office cleaning.
Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and all other Enovis products prescribed by HCPs; coordinates patient care for follow-up brace fitting appointments; responsible for verifying patient insurance benefits and collecting patient out-of-pocket costs.
Assists with entry level data entry tasks; prepares file packets for entry into imaging system; indexes scanned documents; sorts, matches, and prepares appeals, claims, and other documents.
Serves as a point of contact for contracted payers and accrediting agencies during on and offsite visits or audits.
Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
Other duties as assigned.