Field Service Mechanic - Diesel, Hydraulics, Utility Trucks

Custom Truck One Source•Alvarado, TX

1d•Onsite

About The Position

Custom Truck One Source (CTOS) is seeking a Field Service Mechanic to diagnose and repair specialized utility equipment in the field. This role involves working on a variety of vehicles including bucket trucks, digger derricks, cranes, and service trucks. The primary responsibility is to perform vehicle troubleshooting, repair, and maintenance on chassis and track-mounted aerials, digger derricks, cranes, high rail, and other equipment, in accordance with dealer and factory standards. The position requires the ability to work independently, interpret manuals, perform diagnostic tests, and maintain accurate records. The mechanic will also be responsible for adhering to safety regulations and communicating effectively with customers and internal departments to minimize equipment downtime.

Requirements

Valid driver’s license
Good driving record
Willingness to work overtime and travel as needed
High School diploma or GED
Five years of related experience (Shop Tech and Field Tech)
Must hold a valid driver’s license (CDL Class B preferred)
Must have your own tools
Proficient in documentation using software, meeting deadlines and schedules
Ability to regularly work in outside weather conditions, including wet and/or humid conditions
Occasionally exposed to extreme cold, and extreme heat
Positive attitude, professionalism, Punctual attendance
Physical capability for lifting, carrying, pushing, and pulling
Ability to bend, stoop, and lift up to 50 lbs
Comfort with heights and manual labor
Manual dexterity for operating tools and equipment
Authorized to work in United States without the need for sponsorship

Nice To Haves

Electrical, schematic / blueprints, hydraulic, welding, and related experience
Experience with Quick Serve, DTNA, or related diagnostic software
DOT, ANSI, and Dielectric testing desired
CDL Class B

Responsibilities

Serve as the field expert diagnosing and repairing specialized utility equipment
Work on bucket trucks, digger derricks, cranes, service trucks, and related equipment
Diagnose, repair, and maintain aerial, construction, and light/heavy-duty truck systems
Perform inspections, troubleshooting, parts replacement, and repairs on rental, customer, and company units
Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service
Utilize laptop to access needed information and perform diagnostic tests
Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
Inspect and service vehicles and make repairs and adjustments both at the service center and in the field
Verify work performed, road test vehicles as necessary
Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately
Tag all warranty and core parts for return
Advise management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Attend CTOS safety training and follow all safety requirements
Attend CTOS and factory-sponsored training classes
Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes
Communicate easily with customers and internal departments to ensure minimal equipment downtime
Flexibility to travel beyond the area of coverage, based on business need
Work closely with Service Manager to grow and improve customer satisfaction
Perform additional duties or responsibilities as designated by the Service Manager