Field Service Mechanic

Trident Machine Tools • Windsor, CT

18h • Onsite

About The Position

HFO Trident is seeking a team oriented and ambitious CNC Field Service Technician for our Connecticut territory. The CNC Field Service Technician shall have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to: Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations. Use machine tool manuals, technical documents, internal and vendor resources to research machine issues. Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation. Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training. Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company. Perform related duties as required. The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

Requirements

• Extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.
• Self-motivated positive attitude with a willingness to learn complex tasks with on-the-job training and all supporting documents.
• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Nice To Haves

• Haas CNC Repair background a plus.

Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
• Perform related duties as required

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees