Field Service Manager- Pump and Rotating Equipment

SST Direct•Anaheim, CA

11h•$90,000 - $120,000•Onsite

About The Position

Seeking a Field Service Manager for a direct hire opportunity with our client in Anaheim, CA. This position offers full benefits including PTO, Medical, Dental, Vision, and 401k! Salary is between $90,000 - $120,000 per year (based on experience) The Field Service Manager is a working leader who actively supports field operations while overseeing day-to-day service activities. This role requires a strong technical background in pumps and rotating equipment, with the ability to troubleshoot, supervise crews on-site, and ensure projects are completed safely, efficiently, and to the highest quality standards. The ideal candidate leads from the front—spending significant time in the field alongside technicians and customers.

Requirements

High School Diploma required; technical certification a plus
7+ years of hands-on experience servicing pumps and/or rotating equipment (centrifugal, positive displacement, vertical turbine, etc.)
Proven field troubleshooting and repair experience
Prior experience leading field crews or supervising technicians
Strong mechanical aptitude with the ability to read blueprints, schematics, and technical documentation
Demonstrated ability to lead by example and motivate a team in high-demand environments
Strong customer-facing communication skills
Must be able to lift up to 50 lbs unassisted
Comfortable working in shop and field environments, including industrial facilities
Must be available for overtime and emergency service calls as required
Travel to customer sites required; clean driving record per company guidelines

Responsibilities

Lead, mentor, and actively support Service Technicians and Coordinators, ensuring successful execution of field service jobs from dispatch through completion
Perform on-site troubleshooting, diagnostics, inspections, start-ups, and repairs on pumps and rotating equipment as needed
Travel to customer sites to oversee complex repairs, critical shutdowns, and emergency service calls
Ensure jobs are completed on time, within scope, and in accordance with customer specifications and company standards
Maintain hands-on involvement in shop and field activities to drive productivity and quality control
Enforce and model strict adherence to safety policies in both shop and field environments
Conduct technical training and safety meetings; mentor technicians to elevate skill levels and performance
Monitor manpower utilization and adjust field resources to meet workload demands
Collaborate with Sales to provide technical input, job walks, scope development, and proposal support
Identify service growth opportunities in the field and support aftermarket sales initiatives
Advise VP of Operations on staffing, tooling, and equipment needs based on field conditions