Field Service Manager – Fort Worth

Thermal Specialties•Fort Worth, TX

1d•Onsite

About The Position

Thermal Specialties is seeking a Field Services Manager for its Construction Services division in Fort Worth, Texas. Thermal Specialties is a family-owned custom manufacturer and service organization that provides comprehensive solutions for high-temperature thermal processing applications, including industrial furnace systems, heat-treating capabilities, refractory installation and repair, and insulation materials. The purpose of this role is to collaborate with Construction Services peers to effectively execute projects, provide expert knowledge in combustion systems to engineering/estimators for new projects, assist in establishing and attaining project budgets, and work to minimize customer downtime.

Requirements

5 plus years of experience in control systems
Ability to work closely with engineering to assist in project bidding/design/improvement activities
Ability to troubleshoot problems and identify workable solutions
Ability to interface one-on-one with customers to provide solutions and positive relationships
25% travel to be expected (in and out of state)
Valid driver’s license with a clean driving record
Ability to lift 50 lbs
Must be able to work in extreme high/low temperatures and a physically demanding environment
Frequently required to stand for long periods of time
Regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Nice To Haves

Experience in combustion systems

Responsibilities

Work with Construction Services peers to effectively execute projects
Provide expert knowledge in combustion systems to engineering/estimator on new projects
Work with estimator to establish project budgets and work to attain
Work to provide minimum downtime to our customers
Work in a safe manner, making sure that all necessary precautions are taken
Maintain diligence in enforcing safety requirements throughout the organization
Meet or exceed customer requirements for projects
Work with engineering and management to provide feedback when opportunities for improvement arise
Ensure each job attains a minimum of 40% GP and push to meet these goals
Provide feedback to engineer/estimator when goals are not believed to be attainable
Provide feedback on lessons learned when goals are missed
Work with customers to insure additional work is properly accounted for on invoices
Provide a preventative maintenance program to insure requirements of heat treat quality system are met
Insure that all equipment is properly and consistently maintained in a pro-active manner
Maintain customer relationships with key customers through sales calls in person, via phone, or e-mail as necessary