Field Service Expert - Fort Sill

SAIC•Fort Sill, OK

1d•Onsite

About The Position

SAIC is seeking Field Service Experts to support its Terminal High Altitude Air Defense (THAAD) Team. The primary duty location is onsite at Fort Sill in Lawton, Oklahoma. The team delivers technical support, system integration, and organizational maintenance for the THAAD Program. The role involves collaborating with military and civilian personnel to support the deployment, operation, and maintenance of the THAAD system.

Requirements

Bachelor of Science degree and 15 years of experience, or six years of experience accepted in lieu of a degree.
Experience with tactical networks and troubleshooting.
Experience in field operator training.
Experience troubleshooting computer systems and networks.
Good oral communication skills.
Ability to prioritize and execute tasks effectively in high-pressure environments.
Ability to work independently and efficiently with short-term deadlines.
Must possess an active DoD Secret Clearance.
U.S. citizenship required.
GCCS-Army Training certification.
COLTS Training certification.

Nice To Haves

Army Air Defense background.
Experience maintaining and sustaining fielded THAAD systems, equipment, and software.
Willingness to acquire a commercial driver's license (CDL).

Responsibilities

Provide technical support to maintain and sustain fielded THAAD systems, equipment, and software at Fort Sill, Oklahoma.
Represent the THAAD program as the primary point of contact.
Integrate and maintain THAAD systems, including Launchers, TOS, TSG, LCS, BLOC, and DRASH support equipment.
Assist with emplacement and initialization of THAAD systems.
Advise customers on THAAD system capabilities and limitations.
Assist with troubleshooting THAAD hardware, software, and networks.
Perform organizational-level maintenance on THAAD equipment and associated wheeled support vehicles.
Provide program leadership with feedback on system performance and end-user feedback.
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software.
Conduct training.
Provide reports on system capability and operational status as needed.
Conduct scheduled equipment inventories.