About The Position

TOMRA is seeking a Field Service Engineer to join their team in Italy, covering Central and Southern Italy. This role is ideal for individuals with an adventurous spirit, as it involves significant travel, primarily within Italy and occasionally abroad. The Field Service Engineer will be responsible for providing support to customers in Italy and East Europe, ensuring the maximum performance of TOMRA's sensor-based sorting systems. The position offers comprehensive training at TOMRA's German training center and practical field experience with experienced colleagues. The company emphasizes a culture of purpose, collaboration, and continuous improvement, with a commitment to sustainability and diversity.

Requirements

  • Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automation, industrial maintenance, or a related field.
  • Willingness to travel 80% or more.
  • Proficiency in computer programs, PC configuration, network structures.
  • A certain talent for communication when dealing with people - in our case, these are customers.
  • Native in Italian and proficient in English.
  • Full clean driving license required.

Nice To Haves

  • Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
  • In-depth knowledge of electrical systems and troubleshooting.
  • Knowledge of the metal scrap business and recycling processes is a plus.

Responsibilities

  • Installation, commissioning, maintenance, optimization, and repair of sensor-based sorters at TOMRA Recycling installation bases.
  • Ensuring maximum performance of TOMRA sorting systems in the field.
  • Delivering exceptional customer experiences through effective communication and support.
  • Optimizing the sorting systems/process by sampling and testing.
  • Identifying opportunities to add value to our customers' businesses through the introduction of complementary TOMRA products, solutions, and services.
  • Acting as a link between our customers and Headquarters – collecting and providing feedback from the market.

Benefits

  • Company car
  • Laptop
  • Telephone
  • Necessary tools and PPE (personal protective equipment)
  • Rewarding, unique and exciting full-time position
  • Competitive compensation package
  • Insurances
  • Bonus
  • Share scheme
  • Opportunities for professional and personal development
  • On-the-job learning
  • Specialized courses
  • Conferences
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