Field Service Engineer, Inter
About The Position
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Requirements
- Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
- Minimum of 4 years of hands-on experience supporting test and measurement instrumentation.
- Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
- Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project-related challenges.
- Must reside in the Nashua, NH area or be willing to relocate independently.
- Ability to lift up to 35 lbs as part of routine job duties.
- Must be a U.S. citizen.
Nice To Haves
- RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
- Prior experience servicing or calibrating Keysight RF test equipment is a plus.
- Familiarity with automated calibration software platforms is beneficial.
- Strong verbal and written communication skills for effective interaction with customers, peers, and cross-functional teams.
Responsibilities
- Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.
- Serve as the on-site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer-owned and Keysight test equipment assets.
- Align customer expectations with Keysight’s service capabilities, ensuring a seamless and high-quality support experience.
- Diagnose test failures by distinguishing between hardware issues and system-level software problems, determining whether repair, realignment, or additional troubleshooting is required.
- Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
- Utilize PC-based software tools to support calibration workflows, data analysis, and instrument configuration.
- Install and validate software and firmware updates, including full instrument reimaging when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
