Field Service Engineer

Stevanato Group S.p.A.•Fishers, IN

9h•$35 - $42•Onsite

About The Position

The Automation Field Service Engineer is responsible for providing on-site and remote technical support for industrial automation systems, including installation, commissioning, troubleshooting, programming, and maintenance of automated manufacturing equipment. The ideal candidate will have strong hands-on experience with Siemens and Beckhoff automation platforms, PLC programming, HMI systems, industrial networks, motion control, and electrical troubleshooting. This position requires a technically strong, customer-focused individual who can independently diagnose complex automation issues and work effectively with customers, engineering teams, and other field-service personnel.

Requirements

Associate degree, technical degree, or equivalent experience in Automation, Electrical Engineering, Controls Engineering, Mechatronics, or a related field.
3+ years of experience working with industrial automation and controls systems.
Demonstrated hands-on experience with Siemens PLC systems.
Demonstrated hands-on experience with Beckhoff PLC/TwinCAT systems.
Strong electrical troubleshooting and controls experience.
Ability to read and interpret electrical schematics and machine documentation.
Experience troubleshooting industrial communication networks.
Experience with HMI systems and machine operator interfaces.
Ability to troubleshoot automation equipment independently in a production environment.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work professionally and independently at customer locations.
Willingness to travel extensively, including overnight, domestic, and occasional international travel.

Nice To Haves

Advanced experience with Siemens TIA Portal.
Advanced experience with Beckhoff TwinCAT 3.
Experience with EtherCAT and distributed I/O systems.
Experience with Siemens and Beckhoff motion-control systems.
Experience with servo drives and servo motors.
Experience with safety PLCs and safety systems.
Experience with industrial robotics.
Experience with machine vision systems.
Experience with SCADA systems.
Experience with OPC UA and industrial data communication.
Experience commissioning automated manufacturing equipment.
Experience working in pharmaceutical, medical-device, packaging, or other highly regulated manufacturing environments.
Experience with GMP, validation, or regulated production environments.
Programming experience in Structured Text, Ladder Logic, or other IEC 61131-3 programming languages.

Responsibilities

Install, commission, troubleshoot, service, and maintain industrial automation equipment at customer locations.
Diagnose electrical, controls, PLC, HMI, motion-control, and communication issues.
Develop, modify, troubleshoot, and validate PLC programs using Siemens TIA Portal / STEP 7 and Beckhoff TwinCAT.
Troubleshoot Siemens S7 PLC systems, including S7-1200, S7-1500, and related hardware.
Troubleshoot Beckhoff TwinCAT systems, including EtherCAT networks, I/O, motion control, and distributed control systems.
Configure and troubleshoot HMIs and operator interfaces.
Diagnose industrial communication networks, including PROFINET, PROFIBUS, EtherCAT, Ethernet/IP, and standard Ethernet-based communication.
Troubleshoot VFDs, servo drives, motors, sensors, safety circuits, and other automation components.
Support machine commissioning, startup, qualification, and production ramp-up activities.
Perform machine modifications and controls upgrades as required.
Analyze PLC code, electrical schematics, machine documentation, and system diagnostics to identify root causes of equipment failures.
Provide remote technical support to customers and internal service personnel.
Document service activities, troubleshooting findings, corrective actions, and recommendations.
Communicate professionally with customers regarding equipment status, repair activities, and recommended solutions.
Work closely with engineering and software development teams to resolve complex or recurring technical issues.
Provide training and technical guidance to customers and other field-service engineers when required.
Support emergency and breakdown service activities when necessary.
Travel domestically and internationally to customer sites as required.