Field Service Engineer - Chicagoland / NW Indiana

Danaher Corporation•Hammond, IN

23h•Remote

About The Position

This position is part of the Service Organization located in the greater Chicago area and will be fully REMOTE. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Supervisor and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the chemistry instruments.

Requirements

Associate’s degree plus 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.)
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
This position requires up to 75% flying and/or driving travel, which includes overnight stays.
Travel will primarily be domestic but may occasionally be international.
Must have a valid driver’s license with an acceptable driving record.
Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.
Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.