Field Service Engineer

ASML•Chandler, AZ

5d•Onsite

About The Position

As a Field Service Engineer, you play a key role in helping ASML achieve its mission to unlock the potential of technology for the benefit of society. By joining our Customer Support department, you contribute directly to the productivity and satisfaction of our customers. You help maintain the most advanced semiconductor equipment in the world, ensuring it runs smoothly and efficiently. Your work as a Field Service Engineer 2 makes a real difference to the future of electronics and supports ASML’s commitment to innovation, collaboration, and excellence.

Requirements

Hold a Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, Physics, Computer Science, or a closely related field, OR at least three years experience.
At least two years of experience in field service, technical support, or equipment maintenance, preferably in the semiconductor industry.
Familiar with using diagnostic tools, measurement systems, and computer-based reporting platforms.
Experience working with complex technical systems in a fast-paced environment.
Work authorized in the United States without the need for employer sponsorship.
Must be legally authorized to access controlled technology prior to beginning work.

Nice To Haves

Curious, adaptable, and eager to learn.
Growth mindset and a collaborative spirit.
Approach challenges with creativity and resilience.
Communicate openly with those around you.
Solve problems thoughtfully and take initiative to find solutions.
Communicate clearly and respectfully with everyone you interact with.
Adapt quickly to changing situations and learn new skills as needed.
Work well in diverse teams and value different perspectives.
Manage your time effectively and stay organized under pressure.
Act with integrity and follow safety protocols at all times.
Show attention to detail in your work and documentation.
Support others and share knowledge to build team success.
Embrace technology and seek opportunities to improve processes.
Maintain a positive attitude and demonstrate resilience when facing challenges.

Responsibilities

Diagnose and resolve equipment issues at customer sites using logical troubleshooting steps.
Install, maintain, and repair ASML systems to ensure optimal performance.
Communicate clearly and respectfully with customers and colleagues, keeping everyone informed of progress.
Follow safety guidelines and contribute to a safe work environment for all.
Document actions and findings accurately to support continuous improvement.
Collaborate with cross-functional teams to share knowledge and drive customer success.
Participate in training and development to stay updated with the latest technologies and processes.