Field Service Engineer - St. Louis, MO
About The Position
The Field Service Engineer is responsible for onsite installation, repair, and preventive maintenance of Leica equipment. This position reports to the District Field Service Manager, Central and is part of the Service Department working REMOTELY to cover the Central Region. In this role, you will have the opportunity to visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair to achieve optimum customer care delivering professional service with effective working practices. You will also support Sales Representatives in activities such as installations and demo/exhibitions, and collaborate closely with the Service Team to ensure all customers in the region are provided professional after-sales service, including exchanging valuable information resulting from customer contacts to increase customer happiness and sales.
Requirements
- High School Diploma or GED equivalent OR vocational training in a technical, scientific, or engineering background
- 4+ years' electro-mechanical troubleshooting experience OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments)
- Valid driver’s license with an acceptable driving record.
- Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.
- Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
Nice To Haves
- Previous experience in Microsoft Office Suite
- Previous experience in SalesForce
- Previous experience in Basic computer repair
Responsibilities
- Onsite installation, repair, and preventive maintenance of Leica equipment.
- Visit customers for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair.
- Support Sales Representatives in activities such as installations and demo/exhibitions.
- Collaborate closely with the Service Team to ensure professional after-sales service.
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
