Field Service Engineer - Salt Lake City Area
About The Position
We’re seeking a hands-on Field Service Technician with strong mechanical and electrical troubleshooting skills to install and service advanced CNC and industrial woodworking machinery. This role offers variety, technical challenges, and direct impact. You’ll take ownership of field assignments, build relationships with customers, and collaborate with fellow technicians on complex installations and repairs—all while expanding your knowledge across SCM technologies. This position is based in the Salt Lake City area, supporting customers throughout the assigned service region. You’ll be based from home and travel to customer and dealer sites by air and automobile. Extensive travel and frequent overnight stays are central to this role, so candidates must be comfortable spending substantial time away from home and should reside within the region near a major airport.
Requirements
- Hands-on experience in industrial equipment maintenance, installation, or technical service.
- Strong mechanical and electrical troubleshooting skills.
- Practical knowledge of mechanics, electricity, pneumatics, and industrial automation.
- The ability to work independently, solve problems methodically, and communicate professionally with customers.
- A valid U.S. driver’s license in good standing and the ability to travel regularly by air and automobile.
- Availability for emergency night and weekend work and participation in an after-hours on-call rotation.
- Fluent English
Nice To Haves
- Italian or Spanish language skills
- CNC machinery, PLC, industrial automation, or similar equipment experience
- Technical education in an industrial discipline
- Experience with SCM technologies
Responsibilities
- Assemble, install, commission, and start up SCM CNC and industrial woodworking equipment.
- Troubleshoot mechanical, electrical, pneumatic, and control systems, including relay circuits, electronic boards, hardware, and software.
- Complete preventive maintenance, repairs, and warranty and billable service work.
- Train machine users on equipment operation and clearly explain service findings and next steps.
- Maintain professional communication, punctuality, and a strong focus on safety and quality.
- Accurately record service activities, technical findings, and time in the CRM system.
- Collaborate on complex projects, share knowledge, and communicate technical feedback and commercial opportunities to internal departments.
Benefits
- Competitive hourly compensation: $33.00–$40.00+ per hour, with higher rates available based on CNC experience and technical expertise.
- Overtime opportunities
- Up to $10,000 in annual bonuses
- Potential for six-figure total annual earnings
- Paid travel time
- Daily per diem while traveling for service assignments.
- Company-provided rental cars for service travel.
- Extensive hands-on training with senior Field Service Engineers and Field Service Technicians.
- Technical support from our internal team
- Medical, dental, and vision insurance options.
- Company HSA contribution of up to $4,375 annually.
- 401(k) company match: 100% on the first 3% contributed and 50% on the next 2%.
- Company-paid life insurance and disability coverage.
- Employee Assistance Program.
- Optional supplemental insurance, including accident and critical illness coverage.
- Paid vacation, sick time, and personal days totaling 15+ days annually, depending on tenure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
