Field Service Engineer
About The Position
Bloom Engineering, a Wabtec Company, improves the environmental sustainability and performance of industrial heating applications, with a strong focus on the aluminum and steel industries. Headquartered in Pittsburgh, USA, since 1934, Bloom Engineering serves a global customer base through subsidiaries in Germany, India, and China. Leveraging deep expertise in furnace and heating applications, Bloom Engineering helps customers reduce CO₂ and NOₓ emissions, transition to sustainable fuel sources, increase production capacity, improve temperature uniformity, reduce fuel consumption, and enhance operating flexibility—delivering meaningful competitive advantage. Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the United States. As a customer-facing representative, this role serves as onsite technical support for the commissioning, troubleshooting, and maintenance of industrial combustion and heating systems. This position requires a hands-on professional capable of independent problem-solving, technical analysis, and strong customer interaction in industrial environments.
Requirements
- Associate degree in engineering technology or applied sciences from an ABET-accredited program
- Fluency in English
- Able to write reports in English to summarize findings and work completed
- OSHA 10-Hour and NFPA 70E safety training (or ability to obtain)
- Valid driver’s license
- Valid passport or ability to obtain a passport
- Willingness and ability to travel up to 80% of the time (90+% of this travel will be in the US)
- For candidates with less than 4 years of applicable experience, reasonable proximity to the Pittsburgh headquarters is required to support onboarding and initial training
Nice To Haves
- Bachelor’s degree preferred, specifically in engineering (Mechanical, Electrical, Mechatronics, Chemical, or an equivalent technical discipline)
- Previous field experience with industrial combustion systems, burners, furnaces, or other heat-processing equipment
- Working knowledge of mechanical and electrical systems
- Ability to calibrate, use, and analyze data from mechanical and electrical instruments
- Ability to read and interpret technical manuals, mechanical drawings, and electrical schematics
- Familiarity with PID control systems and instrumentation
- Experience following and troubleshooting PLC ladder logic
- Strong troubleshooting and problem-solving skills
- Proficiency in communicating in Spanish
- Excellent communication and customer service skills
- Proficiency with Microsoft Office applications
- Ability to work independently and adapt to changing field conditions
- Strong desire to learn and grow within a technical field service environment
Responsibilities
- Commission, troubleshoot, maintain, and optimize new, existing, and retrofitted industrial combustion systems across the United States and occasionally internationally
- Investigate system-wide issues and perform root cause analysis on failed equipment
- Review, adjust, and support PID loop programming in single- and multi-loop control systems
- Utilize electronic test equipment, including multimeters, pressure/flow transmitters, and combustion analyzers, to interpret system performance
- Interface directly with plant operators, engineers, maintenance teams, and management
- Provide recommendations to improve system performance, reliability, efficiency, and safety
- Collaborate closely with U.S.-based sales, engineering, project management, and other service team members to resolve technical challenges and support ongoing projects
- Prepare detailed service reports, timesheets, and technical documentation following each field assignment
- Ensure strict compliance with Bloom Engineering safety standards, customer site requirements, and applicable local safety regulations
- Identifying, within Bloom Engineering’s customer base, when spare parts are needed
- Gathering detailed technical information on customer heating applications to support corporate engineering, applications, and sales teams in solution development and proposal preparation
- Collecting and relaying technical details related to customer warranty claims
- Build, maintain, and strengthen long-term customer relationships by professionally representing Bloom Engineering
Benefits
- Health benefits
- Welfare benefits
- Retirement benefits
- Annual bonus (if eligible)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
