Field Service Engineer - Central, California

Danaher Corporation•Modesto, CA

7d•$41 - $45•Remote

About The Position

The Field Service Engineer is responsible for ensuring optimal performance of Beckman Coulter equipment. This position services Automation, Immunoassay, Chemistry, Urinalysis, Clinical IT, Microbiology and/or Hematology Platforms. This position reports to the Sacramento Field Service Leader and is part of the Field Service Team located in the Central, CA region and will be working remotely to cover the region. In this role, you will have the opportunity to: Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.

Requirements

High school diploma or GED with 3+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR Associate’s Degree / Military experience with 1+ years’ experience OR Bachelor’s Degree (engineering, lab, mechanical, electrical or similar fields)
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50 lb

Nice To Haves

Experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention

Responsibilities

Handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
Provide excellent and efficient service to Beckman Coulter’s customers.
Provide technical training on products.
Maintain accurate customer service logs and internal service records.
Order repair parts.
Adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements.
Help train newer Field Service Engineers.