Field Service Engineer

Culligan International•Libertyville, IL

6d•Hybrid

About The Position

The Field Service Engineer is responsible for start-ups, trouble-shooting, repairs and training on Culligan Commercial and Industrial water treatment systems. Work is performed in a wide range of industries from data centers, manufacturing facilities, food & beverage, hospitals, etc... It requires a solid understanding of water treatment principles along with a wide range of technical skills (mechanical, electrical, programming), clear communication, a professional demeanor and attention to detail. This role builds an excellent foundation for a long-term career in the water industry, potentially leading to other opportunities in Project Management, Application Engineering, Project Engineering, Product Management and so on. Travel exceeding 50% may be required for short periods to meet customer needs, including occasional international travel.

Requirements

Bachelor’s degree in engineering (electrical preferred)
3+ years of experience supporting commercial and industrial equipment up with up to $1M value
Read and understand blueprints, electrical schematics, and P&IDs to perform required services
PLC, VFD, HMI programing experience with Allen Bradley Devices
Ability to lift 75 lbs unassisted
May be subject to inclement weather and hazardous working conditions
Travel to and from work site required

Responsibilities

Performs system checkout and assists in systems startups for service installed jobs
Troubleshoots problems and performs necessary repairs (electrical, mechanical, programming)
Assists with trial runs and service activity runs to ensure equipment meets standards
Aids in training customers on equipment maintenance and adjustments
Coordinates water analysis testing to ensure safe system operations
Performs routine maintenance on test equipment, and completes required service/systems paperwork
Supports sales team with site assessments and system installations
Maintains courteous, professional communication with customers regarding product/service satisfaction and leverage up-sell opportunities
Identifies and implements safety protocol, offers continuous improvements, equipment calibrations and reliability opportunities
Maintains and organizes tools, equipment, parts and truck inventory
Responds to all emergency service calls (After hours and weekends included)
Adheres to company and customer site safety policies and procedures
Completes and submits detailed written service orders covering all aspects of services provided/products installed