Field Service Engineer - IN

UVeye • Indianapolis, IN

1d • Onsite

About The Position

In this hands-on, high-impact role, you’ll lead on-site installations, directing contractors as the Lead FSE, and serve as the primary technical point of contact for our customers. You’ll play a critical role in delivering a seamless installation experience while maintaining safety, quality, and operational excellence. This role requires strong leadership, clear communication, and the ability to think on your feet in a fast-paced, constantly evolving environment. You’ll ensure that our systems are installed correctly, functioning reliably, and meeting customer expectations.

Requirements

• 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment
• Proven experience leading teams or contractors during technical installations
• Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies
• Working knowledge of Linux-based systems and basic networking principles
• Demonstrated ability to write installation, service, and maintenance procedures
• Previous experience using AutoCAD or Autodesk to generate and interpret site layouts
• Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly
• Customer-first mindset and a high degree of resilience and adaptability under pressure
• Strong safety mindset and ability to enforce compliance at every stage of the job
• 100% travel across the US
• Valid driver’s license

Nice To Haves

• Experience working in startup companies.
• Certified electrician diploma.
• Degree in Mechanical Engineering.
• Experience with CAD software.
• Experience in automotive industry.

Responsibilities

• Act as the on-site lead during new system installations, directing third-party contractors and ensuring high-quality execution
• Troubleshoot hardware and software issues in real-time, resolving challenges under pressure
• Perform routine and emergency maintenance services across client sites
• Ensure full compliance with safety protocols and proactively identify potential risks
• Review site layouts using AutoCAD, ensuring feasibility and accuracy
• Write clear and thorough technical documentation, including installation and service reports
• Serve as the face of UVeye in the field, providing excellent customer service and managing client expectations with professionalism and confidence

Benefits

• Competitive Medical, Dental, Vision.
• Company 401k Match.
• 20 PTO days, Company paid holidays.
• Career growth as we scale across the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed