Field Service Engineer

TPS LLC•East Troy, WI

6h•$25 - $40•Remote

About The Position

This is a fully remote position with almost 100% travel. Under the direction of the Service Coordinator and Aftermarket Manager, the Field Service Engineer travels to customer sites to install, start up, troubleshoot, or repair industrial ovens. The Field Service Engineer will promote and provide a “World-Class Customer Experience” when interacting with and working with customers, visitors, colleagues, potential employees, business partners, sales representatives, and vendors. Wisconsin Oven Corporation has been designing, engineering, and manufacturing industrial ovens and other heating equipment since 1973. Our custom and standard industrial ovens are used for a multitude of applications including heat treating, finishing, drying, or curing. Wisconsin Oven customers cover a wide range of industries including aerospace/military, automotive, commercial heat treating, and energy/oil to name a few.

Requirements

Associate's degree (AA) or equivalent from an accredited two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
Knowledge of temperature control systems, start-up, and debugging processes
Experience with Program Logic Controls (PLC), operator interface, communications, and frequency programming and debugging processes
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Strong communication skills and a professional demeanor to interact with customers.
Ability to read tape measures and do basic math, including fractions, percentages, ratios, and proportions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists.
Ability to interpret an extensive variety of technical documents and deal with both abstract and concrete variables.
Ability to read and interpret schematic prints.
Knowledge and skill with Microsoft Office products and Windows-based computer applications.
A current, valid driver’s license.

Nice To Haves

Welding experience is desired, but not required.
Lean Manufacturing experience is a plus
Familiarity with writing service reports and using ExpenseWire is a plus.
An Electrical certificate/training, especially working with high voltage power, is desired.

Responsibilities

Travel to customer sites to install and start up industrial ovens and oven systems.
Travel to customer sites to troubleshoot and repair industrial ovens and oven systems.
Operate company or customer equipment: service vans, forklifts, scissor lifts, and overhead cranes.
Read technical drawings, reports, and work instructions.
Conduct uniformity testing on industrial ovens.
Perform electrical troubleshooting.
Perform gas, water, and air troubleshooting.
Perform Program Logic Control (PLC), operator interface, communication, and frequency drive programming and debugging.
Perform mechanical assembly, working with a variety of mild steel, stainless steel, structural angle, channel, and tubing.
Set up, fit, and position weldments, which may involve several parts.
Develop working relationships with other departments to address and resolve issues.
Participate in cross-functional teams to address and resolve manufacturing, design, and quality problems, and to ensure the continuous improvement of processes and methods.
Comply with all housekeeping procedures, quality standards, and safety regulations.