Field Service Engineer, Reactionary Processing Machines

KraussMaffei • Florence, KY

15d • Onsite

About The Position

Provide technical support and troubleshooting service to customers over the phone, virtually, and at their facilities to install, repair, and optimize KraussMaffei equipment.

Requirements

• Must live in KY, IN, OH, TN.
• Successful completion of high school, or equivalent
• 3-5 years of related experience in a manufacturing environment or technical field
• Competency in workflow software (MS Office, Innosoft, Concur, SAP)
• Time Management
• Ability to work collaboratively with local and cross functional technical teams
• Effective verbal & written communication skills to support positive outcomes
• Practical competency in safe mechanical/electrical tool use (hand and torque wrenches, calipers, multimeter, power tools, air tools, hydraulic testing equipment)
• Ability to operate lifting equipment such as forklifts, scissor-lifts and other mobile lifts
• Basic knowledge of electrical components (High voltage 480V/220V, Low Voltage, fuses, relays, contactors, motors)
• Basic knowledge of PLC programming and function (Allen Bradley, Sigmatek, Siemens)
• Basic understanding of mechanical assemblies (conveyors, sprockets, belts, pulleys, gearboxes, centrifugal pumps, vacuum pumps)
• Basic knowledge of pneumatic conveying and troubleshooting (controls, actuators, or valves)
• Ability to read chemical flow schematics, hydraulic flow schematics, electrical schematics as well as navigate OEM documentation.
• Understands equipment function: Able to identify equipment functional locations and state general equipment functions for RPM equipment (hydraulic presses, electrical presses, rotary conveyors, hydraulic unit, and robots)
• Understands function of and can troubleshoot E-Stop circuitry
• Ability to work in a constant state of alertness required.

Nice To Haves

• Willing to travel 85%+

Responsibilities

• Systematically and efficiently analyze, troubleshoot, and restore function to KraussMaffei equipment.
• Commission KraussMaffei equipment and follow standard procedures to ensure customer satisfaction and successful handoff.
• Review work completed, costs, time, and additional work identified while on site with manager and customer as needed.
• Create thorough and detailed service reports that include description of visit, work completed, costs, time, and additional work identified.
• Conduct customer training relating to the operation and maintenance of KraussMaffei equipment and products.
• Lead and train less experienced service personnel as needed.
• Follow standardized procedures.
• Collect requisite information to create standardized procedures when opportunities are identified.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED